BullCharts discussion: Installation HELP!!!!!!

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Installation HELP!!!!!!

Printed From: BullCharts Forum
Category: BullCharts
Forum Name: BullCharts discussion
Forum Discription: General discussion about getting started with BullCharts and exploring its features.
URL: http://www.bullcharts.com.au/forum/forum_posts.asp?TID=13
Printed Date: 11 Apr 2025 at 12:29am
Software Version: Web Wiz Forums 9.69 - http://www.webwizforums.com

Topic: Installation HELP!!!!!!

Posted By: ChrisR
Subject: Installation HELP!!!!!!
Date Posted: 23 Sep 2004 at 7:58pm

I fire bullcharts up, firewall and Viruscan disabled.

it's searching for Database, then says my SQL database could not be detected.

It starts installing my SQL right until it finishes and then everything dissappears, Bullcharts just dissappears.

I fire Bullcharts up again and the cycle begins again....and again...and again.....and again...

Can someone please fix my problem ASAP?

Replies:

Posted By: Brendon
Date Posted: 23 Sep 2004 at 9:11pm

1. Please send the msde.log file that is in c:\

2. also please send the System Details in help then About BullCharts

3. do you have Windows 98 before then upgrade to XP? Microsoft have a problem in this area.

1. Please send the msde.log file that is in c:\

2. also please send the System Details in help then About BullCharts

3. do you have Windows 98 before then upgrade to XP? Microsoft have a problem in this area.

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Posted By: ChrisR
Date Posted: 23 Sep 2004 at 9:32pm

BULLCHARTS
BullCharts version: 2.2.5.30641
Charts.dll version: 1.0.1717.30637
BullScan.dll version: 1.0.1717.30639
DotNetBar version: 4.1.0.2
BullCharts path: C:\Program Files\BullSystems\BullCharts
Last workspace: C:\Documents and Settings\Chris\Application Data\WebLink\BullCharts\2.2.5.30641\LastWorkspace.bw

DATA
Data source: BullStore + DataAgent.Net
User ID: xxxxxxxxxx
Server address: server.bullcharts.com.au
Server port: 20000

WINDOWS
Windows version: Microsoft Windows XP Service Pack 2
.Net CLR version: 1.0.3705.6018
Internet Explorer: 6.0.2900.2180
Java VM version: Sun 1.4

SYSTEM
Total memory: 1024 MB
Processor: AMD Athlon(tm) XP 3000+ 2162 MHz
Hard disk: C:\ 38.15GB (19.74GB Free)
Hard disk: D:\ 37.27GB (31.34GB Free)
Display device: 1280x960
Display device: x

Posted By: ChrisR
Date Posted: 23 Sep 2004 at 9:50pm

sent u everything in the email...

Hope u can sought it out. This is useless for me at the moment..

Posted By: ChrisR
Date Posted: 24 Sep 2004 at 10:59am

A big thankyou to EDDIE that solved my problem this morning.

Apparently I had to have printer file sharing enabled on my system..

Posted By: kosmo
Date Posted: 01 Nov 2004 at 8:33am

Hi Peter,

When I went to install new version it said to uninstall the old version. Is this necessary, will I lose my other saved stuff?

cheers

Posted By: Peter
Date Posted: 01 Nov 2004 at 12:00pm

Yes, you do need to uninstall the old version first. (windows installer is a mystical creature that I am yet to fully tame

).

Any charts, templates, or workspaces that you have saved won't get deleted. You will need to refer to the installation notes if you've made changes to any of the built-in scans.

Your application preferences (which get stored in the windows registry) will remain. And database will also remain (so long as your old version is at least 2.2.3).

If you have rearranged toolbars, etc then they will be reset at the upgrade (necessary as toolbar items get added and changed with new versions). For similar reasons your 'automatically remembered last used workspace' will also not load - so be sure to save it to a file before upgrading.