uploading or copying old chart data

Hi thecroc,

This forum is intended as a discussion forum for users, and the support staff don't monitor it (that's my job as the (external) User Group convenor, and forum moderator).

Having said that, I am happy to advise the following:

1. Users are entitled to have two copies of BC installed - eg. one on a desktop and one on a laptop, provided they are intended for use by the same person at different times.
2. Because the database is Microsoft SQL server database, it does need to be installed onto a computer from the installation / setup disk.
3. The BullStore database could be "copied" from one machine to another, but not using standard Windows tools. It can be done using the BullCharts "Backtup" and "Restore" options - available from the menu.
4. If only a few weeks (or months) of data are missing from a database, it is possible to simply download the missing data using the usual data download - just specify the date range.
5. If a lot of data is missing, you can try the backup / restore option from another computer, otherwise it might be best to ask the support staff to send you a disk with the lastest data.

I hope this information has helped. Happy to provide more details if needed.

Do feel free to contact the support staff on the Sydney number (or my email: info@bullsystems.com.au) for any technical issues. They are very knowledgeable and quick to respond.