Intelli-Charts

After sniffing around some more, I have found a potential cause / problem related to the above post:

This screenshot shows the Bullcharts Intelli-Chart folder as specified in the 'General Tab, View Locations' (note the full folder location as shown in the header bar):



In this folder, there is a:

CSR.bc dated 2/3/2006, and
CSR_Daily.bc dated 27/02/06

The CSR.bc is obviously the second chart shown above without the line drawing.


However, it seems BC is creating and saving Intelli-Charts to another location also. This screenshot shows a folder that BC is creating in the MetaStock database folder:



In this folder, there is a:

CSR.bc dated 26/3/06

This is obviously the file in the first screen grab above, with the drawing on it.

It seems that BC is getting confused with my setup using Metastock data and is creating an additional Intelli-Charts folder within the Metastcok directory, as well as the Intelli-Charts folder within the BullCharts directory.

What is worse, it seems to be using both Intelli-Chart locations; the latest chart saved in the Bullcharts Directory is 27/03/06; and the latest chart in the Metastock folder is also 27/03/06.

There doesnt seem to be any rhyme or reason as to which folder it decides to use?  (EDIT: It seems to depend on which folder you drag the chart from; i.e if I move a chart from the Metastock folder into another watchlist, when I access that moved chart from the new watchlist, it pulls the chart from the Metastock IC folder)

This needs to be fixed as I access the same charts from different folders depending on what I am doing.  When I do this I need it to be the same chart however, regardless of which folder I get to it from.




Edited by Dingo

any thoughts yet Brendon?

Brendon,

on investigating further, the problem is worse.  It appears that BullCharts is creating a separate IntelliCharts folder as a subfolder of EVERY Metastock folder - i.e every Custom Folder that I download from Data HQ ends up having its own IntelliChart subfolder created as soon as I add any drawing items to a chart accessed from that sub-folder.

It doesnt matter if you first copy the chart to another Watchlist; the IC file is still stored in the original Custom Folder location.  As can be seen from the screen grab below, I now have 7 separate IntelliChart folders. 

This would be OK (messy - but workable) if BC only saved ONE version of a chart, and only ever accessed that one and same version of that chart, regardless of its location.

Unfortunately, BC will save an IC file for the same stock in more than one of the multiple IntelliChart folders that it has automatically created, depending on how that particular chart is accessed (i.e from a scan / use of quick search / manual access from a watchlist or folder etc).

Each one of these duplicate files will have different 'drawings' on them, and when you subsequently access that file; you will not always get the latest version of the IC file - again depending on how you access the particular chart seems to determine which version it decides to bring up.

For some of my more regular accessed stocks, I have 7 different IC versions for the same stock, 1 in each folder.

Unfortunately this problem makes IntelliCharts TOTALLY UNUSABLE for me - I only purchased BC after having confirmation that you would provide IntelliCharts functionality; can you please confirm that this will get a high priority for a fix - its more than a 'bug'.






Edited by Dingo

Understand a problem - shall see if can duplicate problem.

We are looking at different issues fo rthe next version.  Shall add this to the list.  Sorry if we missed some emails - not intentional.