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NEW Release of BullCharts 3.2 |
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Dingo 
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Joined: 10 Jul 2005 Posts: 35 |
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 Posted: 23 Feb 2006 at 1:40pm |
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thanks Brendon,
re Metastock Data: I get hourly updates during the day, but to get BC to read the data after getting the update, I have to close BC, then Re-open it. Whilst this works OK (ignoring the freezing bit), it's just fiddly more than anything else. What would be good if there was an option to force BC to re-read the Metastock data, and therfore re-fresh the charts, without having to close, then open BC. RE the Template issue, the problem only started happening with the new version. Screen captures on the way! |
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Brendon
BullCharts Staff 
Joined: 10 Sep 2004 Location: Australia Posts: 126 |
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Posted: 23 Feb 2006 at 1:16pm |
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1. what version are you running 3. can you send a screen capture to brendonl@weblink.com.au Edited by Brendon |
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Brendon
BullCharts Staff
Joined: 10 Sep 2004 Location: Australia Posts: 126 |
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Posted: 23 Feb 2006 at 1:11pm |
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Some users report when the BC is minimised a problem can happen. We are having trouble duplicating in the office.
Re Metastock - can you explain more as you may have mentioend to someone else. Edited by Brendon |
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Dingo
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Joined: 10 Jul 2005 Posts: 35 |
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Posted: 23 Feb 2006 at 12:45pm |
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When I change the time period by using the drop down window, it seems to work OK.
I have Templates set up that changes the time period as well as the indicators / line studies. When I change between templates, the chart changes as advertised but the scroll bar at the bottom is full left on the page vice full right. Because of this, the chart dispalyed has the last few ticks of data scrolled of the right side of the chart (not always?). You then need to click in the chart and scroll or use the 'Go to End of Chart' button to get to the end of the chart. |
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Dingo
Regular
Joined: 10 Jul 2005 Posts: 35 |
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Posted: 23 Feb 2006 at 12:34pm |
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thanks Brendon, sorry about the last post.
I have also had the 'Freeze' problem mentioned, and it also appears to be when BC has been open for a while. I cant really identify a common link as I tend to leave it open and go backwards and forwards between programs. It usually appears for me when I right-click in the BC Icon on the task bar and close from there. I dont often use the X in the top right of the page to close. One more thing, I know you have this on the books but whats the status of an option for forcing BC to read Metastock data without having to close and open BC; this is why I see the freeze situation as I have to close and open BC each time I get my hourly data update throughout the day. Edited by Dingo |
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Brendon
BullCharts Staff
Joined: 10 Sep 2004 Location: Australia Posts: 126 |
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Posted: 23 Feb 2006 at 12:29pm |
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Don't use Apply Run for now. Use just the green Triangle.
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Dingo
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Joined: 10 Jul 2005 Posts: 35 |
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Posted: 23 Feb 2006 at 12:27pm |
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edit cause I only read to the end of the first page - problem solved on page 2!!
Edited by Dingo |
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Clive
Newbie 
Joined: 22 Feb 2006 Posts: 3 |
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Posted: 23 Feb 2006 at 9:34am |
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Hi Brendon,
I have played with this some more. Turns out I only get the freeze problem when BC has been open a while - say 30 minutes. If BC is only open for say less than 10 mins then I get a normal shutdown. The freeze after 30 mins problem does not seem to depend on what other programs are open. I typicaly have Outlook, Mozilla Firefox and Commsec pro open. I hope this helps to diagnose the problem. |
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Cheers,
Clive |
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Brendon
BullCharts Staff
Joined: 10 Sep 2004 Location: Australia Posts: 126 |
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Posted: 22 Feb 2006 at 6:23pm |
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Yes we understand there is a problem from various reports. It is on the list but the steps suggested above and from others has not allowed us to see the same problem on our machines. There needs to be some other factor as well. As a contrast one user reported all fine when click on the top X (different to your experience). However minimised BC and then open had it freezing. We have tried leaving a number of different tests to try and help. We will continue to try to find what the issue is. BTW - what happens when close all windows first then click on X in the main app?
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Clive
Newbie
Joined: 22 Feb 2006 Posts: 3 |
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Posted: 22 Feb 2006 at 4:46pm |
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Hi Brendon,
Step is simply to close the program with top right cross, click save none in dialog box and then the program freezes so I have to ctrl,alt delete to get windows task manager to end the program. I had understood that this was a recogniosed problem and that the development team had it on the list of to doos. |
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Cheers,
Clive |
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